Returns & Exchanges

We want you to love your O Positiv pieces, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. If your fit isn't perfect, we are committed to making it right through a seamless exchange or full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Choose between a prepaid shipping label or a QR code for printerless drop-off at any of our authorized carrier locations.

• 3.
  Package Your Items

  Place your items in their original packaging and ensure all tags are intact before sealing the box and attaching the label.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.